Week Four

Great job everyone on the prompt responses and annotations! I'm pleased that you all tried out a variety of RA resources. Also, great job commenting on each other's posts. Keep it up! 

One of the questions on the prompt response that seemed to stump some of you, was how to find "clean" reads. Searching for that can be a doozy! Searching for "cozy" or "inspirational" books can usually help guarantee there is nothing dirty hidden in the book. Also if you go to Amazon, look up the book and then use the "search within the book" feature (make sure you click on the print book, not the kindle version), you can type in a few profane or dirty words. That feature will search the entire text! If you get 0 results back, odds are that it may be clean (at least from swear words, sex scenes can be more difficult).

Ok all, this is the week for your Secret Shopper visit! No other response this week, just the reading and this assignment. A couple of points:

Look over the assignment description! At least two pages, double spaced!  Please upload your paper to the assignment tool and then post a summary of your paper to your blog.

Please don't tell us what library you went to! Unless you had an amazing experience! I don't expect that to be the case for everybody. Many people can have a bad day, and the point of this exercise isn't to shame our underfunded, understaffed public libraries - it's to show us how we can improve.

Glance over some of the articles we've read about RA interviews before you go, to remember what is supposed to happen.

Have an idea of what type of book you are looking for in mind. This is a great time to try to find a book for that romance annotation ;)

I've read about some great transactions and about some horrible transactions over the years. Let's hope you all get great examples of amazing customer service!